Service

Service

OPTONIC Company’s Customer Services cover all the territory of the Republic of Kazakhstan with its activity. Engineers of the Company’s service chain are experienced, certified and highly qualified professionals, they constantly improve their expertise, knowledge and skills at the advanced training courses on the territory of manufacturing plants in Europe and RF. Our high-end professionals support the operation of complex equipment in healthcare facilities in order medical tools to remain reliable tool to save lives in doctors’ hands.

  • Pre-sale preparation
  • Calibration and inspection of metering devices
  • Complete set of operating documentation in 3 languages
  • Installation, warranty and post-warranty maintenance
  • Repair
  • Personnel training, technical consultation

     Diagnostics        

                Provision of safety, functional reliability and efficiency of work.

      Repair             

                 Recovery of operable or working conditions of medical equipment.

      Service

                 Client’s problem solution before its occurrence. Warranty maintenance of equipment.

      Adjustment

                 Development of equipment for more effective operation of the hardware.

      Block validation

                 Determination of correctness of block operation and further adjustment of parameters.

 

Company’s engineers perform pre-sales preparation, assembly and commissioning, warranty and post-warranty maintenance of medical equipment, are capable to solve complicated engineering challenges, support users on safe and reliable operation of the equipment.

Activity on maintenance of the equipment supplied by the company is accredited by the producers of medical equipment, performed based on all the legal documents of RoK.

PLEASE, DO NOT HESITATE TO CONTACT US FOR ALL THE MAINTENANCE QUESTIONS